MIANO TERMS & CONDITIONS

Last Updated: 11 July 2026

Welcome to the MIANO website. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our website.

OVERVIEW

This website is owned and operated by MIANO. Throughout these Terms, the words "we," "us," and "our" refer to MIANO.

By visiting our website and/or purchasing products from us, you agree to these Terms & Conditions, together with any additional policies referenced on this website, including our Privacy Policy and Returns Policy.

These Terms apply to all users of the website, including customers, browsers, merchants, vendors and contributors of content.

Our online store is powered by Shopify Inc., which provides the e-commerce platform used to sell our products and services.

1. ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or territory of residence, or that you have provided consent for any minor dependents under your care to use this website.

You agree not to use our products or website for any unlawful or unauthorised purpose or in breach of any applicable laws, including copyright and intellectual property laws.

You must not introduce viruses, malicious code or any technology that may interfere with the operation or security of the website. Any breach of these Terms may result in the termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service or cancel orders at our discretion.

You acknowledge that information you submit through the website (excluding payment information) may be transferred across various networks and adapted to meet technical requirements. Payment information is encrypted during transmission.

You must not reproduce, duplicate, copy, sell, resell or exploit any part of our website, products or services without our prior written consent.

Headings used throughout these Terms are provided for convenience only and do not affect the interpretation of these Terms.

3. WEBSITE INFORMATION

While we aim to ensure all information on our website is accurate and up to date, we do not warrant that all content will always be complete, accurate or current.

Information provided on this website is intended for general guidance only and should not be relied upon as the sole basis for making purchasing decisions.

We may update, modify or remove website content at any time without prior notice.

4. PRODUCTS, PRICING & AVAILABILITY

Prices are displayed in Australian Dollars (AUD) unless otherwise stated and may change without notice.

We reserve the right to modify, discontinue or update products, pricing and services at any time.

Some products may be available exclusively online and may be offered in limited quantities.

We make every reasonable effort to display product colours and images accurately. However, colours may vary depending on your screen or device settings.

We reserve the right to limit product quantities, restrict sales to particular regions or customers, and discontinue products at our discretion.

5. ORDERS & ACCOUNT INFORMATION

We reserve the right to refuse, limit or cancel any order.

If an order is cancelled or amended, we will attempt to notify you using the contact information provided when the order was placed.

You agree to provide accurate, complete and current billing, shipping and account information to enable us to process your order.

For information regarding returns, please refer to our Returns Policy.

6. THIRD-PARTY SERVICES

Our website may include access to third-party tools or services that are provided "as is" and over which we have no control.

We are not responsible for the operation, availability or content of any third-party services or websites.

7. THIRD-PARTY LINKS

Our website may contain links to external websites.

These websites operate independently from MIANO, and we are not responsible for their content, policies or practices. Your use of any third-party website is entirely at your own risk.

8. USER SUBMISSIONS

If you submit reviews, comments, suggestions, creative ideas or other content to MIANO, you grant us the right to use, reproduce and publish that content without restriction or compensation.

You are responsible for ensuring any content you submit does not infringe the rights of others or contain unlawful or offensive material.

9. PRIVACY

Your use of this website and any personal information you provide is governed by our Privacy Policy.

10. ERRORS & OMISSIONS

From time to time our website may contain typographical errors, pricing inaccuracies or omissions.

We reserve the right to correct any errors, update information or cancel orders where necessary without prior notice.

11. PROHIBITED USE

You must not use this website:

• For any unlawful purpose.

• To breach any applicable laws or regulations.

• To infringe intellectual property rights.

• To upload malicious software or harmful code.

• To harass, abuse, discriminate against or harm others.

• To interfere with the security or operation of our website.

We reserve the right to terminate access for users who breach these Terms.

12. DISCLAIMER & LIMITATION OF LIABILITY

To the maximum extent permitted by law, MIANO provides this website and its products on an "as is" and "as available" basis without any guarantees regarding uninterrupted access or error-free operation.

Nothing in these Terms excludes, restricts or modifies any consumer guarantees or rights that cannot be excluded under the Australian Consumer Law.

Where permitted by law, MIANO's liability is limited to the replacement, repair or refund of the relevant product.

13. INDEMNITY

You agree to indemnify and hold harmless MIANO, its directors, employees and affiliates from any claims, damages or expenses arising from your breach of these Terms or your misuse of this website.

14. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.

15. TERMINATION

These Terms remain in effect until terminated by either you or MIANO.

We may suspend or terminate your access to the website immediately if we reasonably believe you have breached these Terms.

16. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Returns Policy and any policies published on this website, constitute the entire agreement between you and MIANO regarding your use of the website.

17. GOVERNING LAW

These Terms are governed by the laws of Australia. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the Australian courts.

18. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time.

Any changes will become effective once published on this website. Continued use of the website following any updates constitutes your acceptance of the revised Terms.

19. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: customerservice@miano.com.au